Refunds & Transfers

If you need to request a refund or transfer to a different course once you have enrolled, your written request must be made in writing and received in our Main Office a minimum of 14 days before the start of the course. Please note that there are no refunds or transfers available for requests received less than 14 days prior to the start of the course.

If you are requesting a refund or a transfer to another course 14 days or more before the start of your course, please email us your request ( or fax it to us at (310) 312-9322.  

An administrative fee will be assessed for any cancellation or transfer.  The non-refundable administrative fees are:     

  • $15 for courses under $100
  • $25 for courses from $100 to $149
  • $50 for courses from $150 to $599
  • $100 for courses from $600 and higher 
  • $200 for the Phlebotomy program
  • The credit-card processing fee (usually 2.75%) if you paid by credit card

Should we ever have to cancel a course, we will issue you a full refund for the course fees you paid.  

If you have any questions about our Refund & Transfer Policy feel free to contact us by e-mail at or call our Main Office at (310) 267-5959.